Cloud & DevOps

quick facts

We are a technology services company that designs, builds & runs digital products and platforms for enterprises, SaaS, and consumer tech companies.

Founded in 2013

450+ Clients

150,000 Hours logged on Upwork

Based in Pakistan

500+ Projects

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We are a Perfect Blend!

We carry

01: The agility of a Startup
  • Worked with 500+ clients globally
  • Nimble and Agile work processes
  • Expertise in constantly changing technology landscape
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02. The Maturity of Tech Giants
  • Mature processes for Digital Product Development
  • 200+ global customers
  • Scalability & end-to-end capabilities
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Our Digital Accelerator
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Google Cloud optimization solution enabling the flexibility of on-demand usage at RI pricing

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AWS cloud optimization solution enabling the flexibility of on-demand usage at RI pricing

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Kubernetes cloud optimization solution enabling the flexibility of on-demand usage at RI pricing

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TRUSTED PARTNERS

Data and Analytics Services

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Accomplishment
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150,000+ Hours Logged

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450+ Satisfied clients

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500+ Projects completed

WE Believe

Our Cloud and DevOps Offerings

“ We help digital native businesses as well as large enterprises with their Cloud & DevOps journey.”

Cloud Professional Services

  • Cloud Strategy & Consulting
  • Cloud Migration
  • DevOps Automation

Cloud Managed Services

  • 24*7 Infrastructure Monitoring
  • Incident Handling & Resolution
  • Runbook based ITSM
  • Application Support
  • DevSecOps

AWS Cloud Optimization Solution for Guaranteed savings between 5-15% on your AWS bills

  • No Lock-In1
  • 00% Guaranteed RI Coverage
  • Analytics Dashboard
  • Periodic Audits
Our Services

Our Cloud Professional Services

“ We design, develop, & deploy tailored cloud strategies, including data migration requirements and DevOps automation to help make your business more agile.”

Cloud Strategy & Consulting

  • Existing cloud infrastructure audit
  • Right cloud platform & infrastructure setup
  • Optimize existing architecture & infrastructure

Cloud Managed Services

  • End-to-end cloud migration
  • Migration assessment
  • Detailed migration planning
  • Executing large scale migrations

DevOps Automation Services

  • Rapid onboarding of applications
  • Aligning DevOps to achieve higher efficiency
  • Faster time to market
Our Cloud Strategy & Consulting

Our consulting services cover include selecting the right cloud platform, defining the cloud journey, infra sizing, design & architecture, and recommendations on best practices.

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Evaluate compliance & regulatory implications
Prepare business case for cloud migration
Data security assessment
Audit of existing cloud infrastructure
On-Prem vs Cloud operating model mapping
Workloads classification & migration prioritization
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Lift and Shift

Move your data & application setup as-is to the cloud.

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Replatform

Upgrade Softwares & OS, adopt cloud native offerings like RDS

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Application Modernization

Revamp complete application stack to best leverage cloud

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Hybrid Setups

Create a replica setup on cloud & use both interchangeably

Our Cloud Migration Services

We help you migrate your data, applications, workloads & other elements from on-premise data centers to Cloud in a seamless manner.

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Process

Our Cloud Migration Process

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Our Services

Our DevOps Services

“ With our DevOps as a Service offering, we ensure rapid on-boarding of applications and facilitate continuous integration and development across leading cloud platforms.”

DevOps Assessment

  • Audit existing infrastructure development pipeline
  • Report outlining action for automation
  • Evaluate current DevOps practices & share implementation roadmaps

DevOps Management

  • Manage continuous health of delivery pipeline
  • Release management
  • Replica environment or new server setup
  • Change management & performance optimization

DevOps Automation

  • Set-up & automate continuous delivery pipeline
  • Prevent unsecured deployment
  • Robust ecosystem of opensource & licensed tools
Our DevOps Automation Differentiators

Automate end-to-end delivery pipeline across cloud platforms for faster time to market, increased efficiency and reduced cost with our DevOps Services.

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Use dockers, containers, spot instances to launch entire stacks in minutes

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Secure your data with encryption, access control, & private subnets

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Configure, publish, & run automated builds & tests while managing code at Git

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Ensure cloud best practices are followed for high availability

Tolkit

DevOps Toolkit

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Overview

Overview of Cloud Managed Services

01
24x7 Monitoring
  • Application availability
  • Performance
  • Resource utilization
  • Errors & exceptions
  • Custom metrics
02
Regular Maintenance
  • Backup management
  • Backup verification
  • Security Scans
  • Patch Management
03
Optimization
  • Spend analysis and optimization
  • Asset analysis and optimization
04
On Demand
  • DevOps consulting
  • DBA
  • Log management
  • Security management
  • VAPT
05
Compliance & Audits
  • Security audit & recommendations
  • Weekly/Monthly reporting
  • IAM Audit & recommendation
  • Spend audit & recommendation

24*7 support and monitoring by certified SysOps administrators

Transparent & tiered CMS offerings with addons

SLA reports with visibility on key infrastructure metrics

Ticketing system with web console access

Enhanced security for data security and compliance

Mature change management process

Our Cloud Managed Services Differentiators

TTN is one of the very few audited Managed Services Partners of AWS.

Our team has got a long experience of managing health of IT infrastructure, and continuous delivery pipeline during development of large scale IT projects.

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Our Addons (available on-demand)

DBAs

Cloud Professional Services

Application Support

Devlops Professional Services

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Our PROCESS

Completely Transparent Processes & Tools

Dedicated Console

For customers to look at the all the tickets reported by their organization

Channel Integration

Automatically log a ticket whenever someone calls our helpdesk numbers

Knowledge Base

Provide Knowledge base & FAQ for all of our customers

Surveys & Feedbacks

Conduct Customer Satisfaction surveys to capture feedback

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Our Helpdesk and Support Level Details

Major Helpdesk Tasks

  • Manage tickets (L1 and L2)
  • Automated escalation management
  • SLA management & reports
  • Ticketing Dashboard
  • Phone Channel integration
  • Conduct Customer Satisfaction surveys to capture feedback

Support Level Details - L1

L1 – First Line Support Process: Telephone/Email

  • Implement basic, documented break-fix tasks
  • Responsible for registering, categorizing and prioritizing the tickets
  • Tracking & routing the incidents until resolution
  • Ticketing Dashboard
  • Escalate to L2 using escalation procedures

Support Level Details - L2

L2 – Second Line Support

  • Manage tickets not resolved by L1
  • Escalate to L3 when required (clients Development team or a product vendor)
  • Responsible for registering, categorizing and prioritizing the tickets
Our SLAs

Our SLAs and Penalty Clauses

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Infrastructure

Infrastructure & Software we Manage

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Tools & Tech

Our Tools & Technologies

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Our PROCESS

HAWK - Our Infra Monitoring & Log Analytics Solution

HAWK is our in-house, powerful end to end application stack monitoring and log analysis solution that centralizes all application infrastructure components at one place. It helps the user with a bird’s eye view of the entire application and infrastructure monitoring suite from both technical and business perspectives with a possibility to drill-down to nth level.

Saas based solution, Ready to use with few steps

AWS Account Auto Discovery and Monitoring

Endpoint Uptime Monitoring for URL, Website and API

Daily / Monthly Digest (Inventory, Cost, Security)

Inbuilt Compute Optimiser

Account, Tech-stack, Cost & Security Recommendations

Real time Notifications of Security Breaches & Alerting

Our value

Our Value Proposition - CloudKeeper

A Premier Consulting & Authorised Reselling Partner of AWS, we manage AWS billing for 200+ customers with guaranteed savings between 5-15% of their AWS Cloud spends through CloudKeeper

No commitments or Lock-in

No Lock-in period with freedom to move back to direct billing with AWS

Flexibility

Freedom of running servers on-demand at RI pricing

Instant Benefits at No-risk

No upfront payment required so your savings start from Day 1

Real-time Dashboard

Get granular insights into your AWS spend, spend breakup & chargebacks

Guaranteed Savings

Guaranteed 5-15% savings on your entire AWS spend

CHALLENGES

Key Challenges in Cloud Spend Management

Pharmaceutical/ HealthCare

Data Engineering | Analytics |Backend Development | Cloud & DevOps | Tableau

  • Built an end to end cloud
  • native Next Gen SaaS Distribution Platform
  • powered by AWS Cloud Data Lake & ML
  • Used Redshift as DWH & Power BI for reporting
  • Implemented multiple use cases like Route optimisation, & Product Traceability using ML

Pharmaceutical/ HealthCare

Data Engineering | Analytics |Backend Development | Cloud & DevOps | Tableau

  • Built an end to end cloud
  • native Next Gen SaaS Distribution Platform
  • powered by AWS Cloud Data Lake & ML
  • Used Redshift as DWH & Power BI for reporting
  • Implemented multiple use cases like Route optimisation, & Product Traceability using ML

Pharmaceutical/ HealthCare

Data Engineering | Analytics |Backend Development | Cloud & DevOps | Tableau

  • Built an end to end cloud
  • native Next Gen SaaS Distribution Platform
  • powered by AWS Cloud Data Lake & ML
  • Used Redshift as DWH & Power BI for reporting
  • Implemented multiple use cases like Route optimisation, & Product Traceability using ML